The Celrow guide

Less guessing.
More getting it done.

One useful spreadsheet at a time. Short guides for the details that matter.

Start here / Your first run

From one document
to your spreadsheet.

Choose a preset. Check a sample. Take a file you can actually use.

Celrow Workbench with a saved invoice template▶   A real-interface walkthrough

Learn by doing

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Jump to FAQ ↓

Small questions. Clear answers.

Frequently asked.

Need a hand? ↗
Do I need to create a mailbox first?Start

No. You can start with a browser upload and a preset. Forwarding is optional and uses the existing plan entitlement.

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Can I use Celrow for one invoice?Start

Yes. Choose Invoice / Bill and upload the invoice. Industrial order review is for comparing a purchase order and invoice.

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Can Celrow read scans or photos?Files

Scanned PDFs are not supported, and image uploads are not a supported input format. Use a digital document with readable text or perform OCR elsewhere first.

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Does Deep extract read attachment text?Files

It reads supported attachment text, within processing limits, and adds its stated cost. Inspect attachment warnings for material that was not read.

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What does Strip only do?Files

It extracts attachments for ZIP download without AI field extraction or a timeline. It is not a free reparse; use the estimate shown before submitting.

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Can I use my existing Excel headers?Customize

Yes. In Account → Custom template, upload a CSV or XLSX header file. Then select that saved template in Workbench and refine its columns.

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How do I preserve leading zeros?Customize

Use Text for the identifier and add an instruction such as Preserve leading zeros. Review the extracted identifier against the source before export.

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Can I change the column order?Customize

Yes. Open Customize columns and use the up and down controls. The chosen order is used in the result and export.

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What is the difference between Save changes and Save as copy?Customize

Save changes updates the selected custom template. Save as copy creates an independent template and uses a slot. Neither changes an already submitted batch.

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Will Celrow guess a date or convert currency?Customize

No. Ambiguous values stay visible for review, and currency is not converted. Correct an ambiguous date to an unambiguous source-checked value before applying its display format.

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Is the first-file preview free?Preview

No. It runs the first selected file using the current options and the shown credits. Opening, correcting and exporting the same completed result do not add another processing charge.

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Will a full batch reuse the previewed file?Preview

A single selected file can open the same preview result. A later multi-file batch processes all selected files again under its own estimate, including the previewed file.

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Why did the preview reset?Preview

Changing files, processing options or column definitions invalidates it. The next preview or parse is new processing and uses the credits shown.

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Can I edit values before exporting?Review

Yes. Choose Edit values, correct ordinary fields or existing line-item cells, and Save corrections. Unsaved edits must be saved or discarded before downloading.

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Will I lose the original extracted value?Review

The first extracted value remains visible when editing a corrected field while the result is available. This is not an unlimited edit-history archive.

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Do corrections cost credits?Review

No. Saving corrections and exporting the corrected result do not call AI or deduct credits, and do not extend result expiry.

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Does High field completeness mean the values are accurate?Review

No. Completeness is a missing-field heuristic, not an accuracy score or probability. Filled values can still be wrong.

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Why does the timeline say it predates my corrections?Review

The timeline was generated before your edits and has not been recalculated. Saved corrections update the result and deterministic order checks, not that AI-generated timeline.

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Why did Celrow reject a save from another tab?Review

Another page may have saved a newer version. Your draft is kept to avoid silently overwriting it. Use Discard edits & reload after reviewing your draft to load the latest saved values.

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Can a matching order check approve an invoice for payment?Orders

No. Checks compare extracted values, not authenticity, accounting treatment or payment authority. A person must review the source and business context.

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Can Celrow match partial invoices or different currencies?Orders

Those cases require manual review. The automatic comparison expects one PO and one invoice with the same reference and explicit matching currency; it does not invent allocations or convert currency.

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My upload response disappeared. Should I start again?Recovery

Check Account → Recent batches first. Use the existing result if present. Keep files, options and columns unchanged when retrying an uncertain request; do not create repeated new batches.

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Why can I no longer download my attachment ZIP?Recovery

The ZIP is single-use and expires after 10 minutes. Check whether it already downloaded. To generate a new ZIP, resubmit the original emails with Strip only and review its cost.

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How long are results and original uploads kept?Privacy

Original uploads are processed in memory. Results expire after 24 hours. Account, filename, billing and service metadata have separate retention policies; keep your own source documents.

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Do subscription credits and pack credits behave the same?Credits

No. Subscription credits reset with the monthly cycle; purchased pack credits do not expire. Trial credits are issued once, subject to availability, and expire after 30 days.

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Can I forward mail or use the API with a credit pack?Automation

A pack enables manual processing but does not add forwarding or API entitlement. Forward-to-parse requires Starter or Pro; API access requires Pro.

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